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Hospital management system + AI

01 — One operating layer

The hospital OS, with an AI front desk.

NERVE brings patient records, appointments, doctors, branches, billing, conversations, and daily hospital operations into one controlled HMS—then connects patients to it through an AI chatbot.

AEH

LIVE HMS WORKSPACEAmanat Eye HospitalMulti-branch operations with AI patient access

Patient record
One clinical timeline
AI assistant
Hospital controlled
Operations
One HMS workspace
HMS command center AI assistant online
NERVEAmanat Eye Hospital
Search patient or phone
AK
HOSPITAL TODAYOperations
Live
OverviewQueues
42
Appointments7 awaiting confirmation
18
AI conversations3 need staff review
06
Clinical queuesAcross 4 departments
11
Follow-upsDue before 5:00 PM
AI PATIENT ASSISTANTAyesha R. · New inquiryWhatsApp · Trusted patient identity
AI handling

I need an eye check-up in Rawalpindi tomorrow afternoon.

HMS availability checkedBranch · department · doctor schedule · conflicts

Dr Aamir Asrar has two available times tomorrow afternoon. Which one works better for you?

2:30 PM3:00 PM
AI response ready · staff can take over
AI + HMSConversation becomes hospital work

The chatbot can answer, collect, book, route, and hand over without creating a second system.

01 Patient inquiry

02 AI understanding

03 HMS action

04 Staff oversight

The complete hospital workspace

Run the hospital. Serve the patient.

NERVE connects the work inside the hospital with the conversation outside it. Every patient request can reach the correct record, schedule, branch, department, and staff queue.

01Patient records

One patient timeline

Identity, visits, conversations, appointments, documents, and staff notes stay connected in one record.

02AI chatbot

A front desk that never loses context

The AI assistant answers approved questions, collects intake details, books visits, and hands complex cases to staff.

03Appointments

Live schedules, one booking record

Patients and staff use the same doctor schedules, availability rules, appointment statuses, and collision protection.

04Hospital operations

Work moves to the right team

Departments, branches, staff ownership, escalations, and operational queues stay visible across the hospital.

05Billing & services

Care and charges stay aligned

Manage branch services, procedures, receipts, and billing workflows alongside the patient journey.

06Analytics

See what needs attention now

Track active conversations, appointment flow, staff queues, branch activity, and follow-up from one command view.

From AI conversation to HMS action

One journey. One operational record.

The AI chatbot works through the hospital system instead of beside it. Staff can see what the patient asked, what the assistant collected, and what action is waiting.

One patient recordAI, reception, and staff share trusted context
One hospital systemPatient and staff actions update the same operational data
  1. 01

    A patient starts anywhere

    WhatsApp, reception, or staff opens the same trusted patient context.

  2. 02

    The AI front desk understands the request

    Intent, approved knowledge, branch capability, and workflow state are checked.

  3. 03

    The HMS performs the real work

    NERVE books the appointment, updates the record, routes the task, or prepares a handoff.

  4. 04

    The hospital team stays in control

    Staff sees every decision, can take over, and continues from the same operational record.

AI governed by hospital data

The chatbot acts inside hospital rules.

Branch capability, approved knowledge, appointment availability, ownership, and patient identity are checked by the HMS—not guessed by the model.

  • Approved knowledge boundaries
  • Trusted patient identity
  • Final collision checks for appointments
  • Explicit AI and human ownership
Answer policyBranch capability checkActive
Available

Approved responseUse the hospital-managed answer

Confirm

Staff verificationCreate a handoff before making a claim

Unavailable

Deterministic responseNever expose a contradictory AI answer

Hospital rules remain the source of truth
Built with real hospital workflowsAMANAT EYE HOSPITAL

Built around the reality of hospital work.

NERVE is shaped around patient records, doctor schedules, branch-specific services, billing, WhatsApp inquiries, staff escalation, and the need for one reliable source of operational truth.

NERVE · Healthcare, connected.

Give the hospital one system—and patients one intelligent front door.

Open the Amanat Eye Hospital workspace to manage patients, appointments, conversations, branches, departments, billing, and hospital operations.

Enter the workspace